Privacy POLICY
Thank you for visiting The Innovate Store (https://theinnovatestore.com/). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the information gathered when you use our website, including when you opt for Cash on Delivery (COD) services..
Information We Collect
We collect various types of information to process your orders and improve your shopping experience:
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
- Non-Personal Information: IP address, browser type, device information, and website activity (pages viewed, time spent on site, etc.).
- Order Information: For Cash on Delivery (COD) purchases, we collect details necessary to fulfill the order, such as delivery address and contact number.
How We Use Your Information
We use your personal and non-personal information for the following purposes:
- Order Processing: To complete transactions, including billing, shipping, and COD payments.
- Customer Service: To address inquiries, complaints, or issues related to your order.
- Marketing and Communication: To send promotional emails, newsletters, and updates if you opt-in to receive them.
- Website Improvement: To understand how visitors use our website and enhance user experience.
Cash on Delivery (COD)
For orders placed with the Cash on Delivery (COD) option, we collect your delivery address and phone number to ensure accurate processing of the order. The payment will be collected at the time of delivery. No sensitive financial information (such as credit or debit card details) will be collected for COD orders
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
- Service Providers: We work with trusted third-party service providers for order fulfillment, shipping, and delivery (including COD payments). These providers are required to keep your information confidential.
- Legal Requirements: If necessary, we may disclose your information to comply with the law, such as in response to a court order or regulatory request.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request to see the personal information we have about you.
- Correction: You can request to correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Marketing Preferences: You can opt-out of receiving promotional emails by following the unsubscribe link in any email or contacting us directly.
Cookies and Tracking Technologies
Our website uses cookies to improve functionality and track how visitors use the site. These cookies do not store personal information. You can adjust your browser settings to block cookies, but this may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external websites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
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If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
The Innovate Store
L-1, Sangam Vihar, New Delhi
Phone: +91 7042635160
Email: theinnovatestore1@gmail.com